Skip To Main Content

Water & Sewer

Water Meter Replacement Project

The City of Medford has partnered with Mass Installation to carry out the replacement of water meters across our city. Mass Installation will be contacting residents by phone as well as knocking on doors around the city. Employees of Mass Installation will properly identify themselves to residents and present official City of Medford identification. For your safety and security, we kindly request that you refrain from allowing individuals into your home if they do not present a City of Medford Identification. It is important that any representative of the city provides official city identification when working on the behalf of the City of Medford.

Your cooperation is greatly appreciated as we work to update our community's infrastructure.

click HEre for more information

Watersmart Program

Image of banner with Welcome to water smart program

See your water usage and bill in real time!

Receive notifications on normal as well as unusual water usage, in real time! Get started today by signing up, below.

Register HEre

Pay Your Bill & Water Rates

Forms & Applications


Address: 21 James Street, Medford, MA 02155

Superintendent of Water and Sewer

Monday: 7:00 – 4:00
Tuesday: 7:00 – 4:00 
Wednesday: 7:00 – 4:00
Thursday: 7:00 – 4:00
Friday: 7:00 – 4:00

Contact Us

water commission - Members