Council on Aging Social Services
How a Social Worker Can Help You:
- Information & Referrals to programs and services
- Help with Benefits (Social Security, Medicare, SNAP, fuel assistance, housing, etc.)
- Counseling & Support (emotional support, grief, caregiving)
- Care Coordination (home care, meals on wheels, transportation)
- Advocacy (tenant/landlord, healthcare rights)
- Safety & Wellness Checks (isolation, elder abuse, neglect)
- Education & Workshops (health, aging, legal planning)
- Family & Caregiver Support
Key Resources for Older Adults
Local (Medford / Greater Boston)
Medford Council on Aging / Senior Center
📱 781-396-6010
Mystic Valley Elder Services (MVES)
📱 781-324-7705 | 🌐 mves.org
State of Massachusetts
Executive Office of Aging and Independence (EOAI)
📱 617-727-7750 | 🌐 mass.gov/elders
MassOptions (Elder Resource Line)
📱 1-844-422-6277 | 🌐 massoptions.org
SHINE Program (Medicare Counseling)
📱 1-800-243-4636 (press 3)
Federal Resources
Social Security Administration
📱 1-800-772-1213 | 🌐 ssa.gov
Medicare
📱 1-800-MEDICARE (633-4227) | 🌐 medicare.gov
Eldercare Locator (Nationwide Referrals)
📱 1-800-677-1116 | 🌐 eldercare.acl.gov
SNAP (Food Assistance, through MA DTA)
📱 1-877-382-2363 | 🌐 mass.gov/snap
Nike Gregory
Social Worker
ngregory@medford-ma.gov
Medford Senior Center
101 Riverside Avenue
Medford, MA 02155
Pamela Kelly
Director of Elder Affairs
Email: pkelly@medford-ma.gov
Phone: (781) 396-6010
Fax: (781) 395-8912
City Hall TDD: (781) 393-2516
STAFF
Paula Winn
Principal Clerk
Email: pwinn@medford-ma.gov
Grace Albert
Community Outreach Coordinator
Email: galbert@medford-ma.gov
Nike Gregory
Social Worker
Email: ngregory@medford-ma.gov
Mark Camirand
Building Maintenance
Hours:
Monday: 9:00 - 4:00
Tuesday: 9:00 - 4:00
Wednesday: 9:00 - 4:00
Thursday: 9:00 - 4:00
Friday: 9:00 - 4:00