National Grid Information

Gas

• Report a Gas Emergency: 1-800-233-5325
• Customer Support: 1-800-732-3400
• New Gas Service: 1-877-696-4743
• Credit and Collections: 1-800-732-3400
• Claims (Insurance): 1-781-907-3930
• Home Energy Audit: 1-800-632-8300
• MassSave: 1-877-378-2748
• Report a Suspected Energy Theft: 1-800-322-2234
   

Electric

• Report an Outage: 1-800-465-1212
• Customer Support: 1-800-322-3223 Fax: 1-508-357-4730
• Credit and Collections: 1-888-211-1313
• Claims (Insurance): 1-781-907-3930
• New Electric Service Request: 1-800-375-7405
• National Grid Connects: 1-800-260-0054
• Hazard Identification Hotline: 1-888-625-3723
• Home Energy Audit: 1-800-632-8300
• MassSave: 1-877-378-2748
• Report A Suspected Energy Theft: 1-800-322-2234