Welcome to Medford, Massachusetts!

National Grid Information

Gas

  • Report a Gas Emergency: 1-800-233-5325
  • Customer Support: 1-800-732-3400
  • New Gas Service: 1-877-696-4743
  • Credit and Collections: 1-800-732-3400
  • Claims (Insurance): 1-781-907-3930
  • Home Energy Audit: 1-800-632-8300
  • MassSave: 1-877-378-2748
  • Report a Suspected Energy Theft: 1-800-322-2234

Electric

  • Report an Outage: 1-800-465-1212
  • Customer Support: 1-800-322-3223 Fax: 1-508-357-4730
  • Credit and Collections: 1-888-211-1313
  • Claims (Insurance): 1-781-907-3930
  • New Electric Service Request: 1-800-375-7405
  • National Grid Connects: 1-800-260-0054
  • Hazard Identification Hotline: 1-888-625-3723
  • Home Energy Audit: 1-800632-8300
  • MassSave: 1-877-378-2748
  • Report A Suspected Energy Theft: 1-800-322-2234